Elevate sales performance
Right behaviour, consistent action, better results
Ingrid
Get sales tips straight to your phone
Who am I?
For more than 20 years I’ve worked with organisations to transform their sales people and processes. Because my passion is to make selling easier, fun and a metaphor for success, my clients find their top and bottom lines improving at a rate they’d never before thought possible.
My corporate life began with The Body Shop Australia and Body Shop International in sales training and market development. Not long after, I founded and ran companies which provided outsourced prospecting solutions and face to face sales solutions for Australian and International clients. The finely tuned and proven sales systems I teach my clients incorporate the tricks, tips, skills and mindsets required to connect with executive level decision makers across Australian, Asia Pacific, UK and US based organisations. They are just as relevant for large and mid-tiered organisations as they are for small businesses.
And it all starts with your “WHY”…… ‘Without the “why”, the “what” doesn’t matter’. It’s just as true in business as it is with life in general.
Who am I?
For more than 20 years I’ve worked with organisations to transform their sales people and processes. Because my passion is to make selling easier, fun and a metaphor for success, my clients find their top and bottom lines improving at a rate they’d never before thought possible.
My corporate life began with The Body Shop Australia and Body Shop International in sales training and market development. Not long after, I founded and ran companies which provided outsourced prospecting solutions and face to face sales solutions for Australian and International clients. The finely tuned and proven sales systems I teach my clients incorporate the tricks, tips, skills and mindsets required to connect with executive level decision makers across Australian, Asia Pacific, UK and US based organisations. They are just as relevant for large and mid-tiered organisations as they are for small businesses.
And it all starts with your “WHY”…… ‘Without the “why”, the “what” doesn’t matter’. It’s just as true in business as it is with life in general.
LET’S WORK TOGETHER
B2B
Don’t give your sales team a target, a territory, a car, a phone, some marketing material and simply point them in that direction and expect them to soar! Whether you’re in professional services, SaaS , financial services, consulting, construction, wholesale distribution, marketing or any company that sells products or services to a business, your team need to be the best. And you need a program designed to solve your problems and help your team reach and smash their targets.
Retail/B2C
There is no more immediate sales environment than in retail. The service went out of most of this sector a long time ago. If customers bother to grace us with their physical presence over purchasing online, it stands to reason that they want more conversation and expertise than “Can I help you? Happy just browsing? “ Once salespeople understand why connected selling is the fast track to reaching targets, they’ll be addicted. And so will your customers.
Customer Service
Quite often it’s Customer Service who are dealt the short straw with mopping up poor sales activity upstream. Dealing with technical questions, anger and solving problems can take its toll on the best communicators. Support your support team with practical processes, tools and resouces that enable them to “lift” performance, improve the customer experience and have the confidence to handle anything they’re thrown.
What my clients are saying
I would recommend any business who is looking to transform their team to contact Ingrid
Gavin ChaterI would recommend Ingrid to work with any sales team to help them grow and develop them into a leading team.
Mark SandilandsIngrid’s persona and facilitation approach were very effective and we are seeing the positive results.
Gary BuchananLet’s Work Together
Latest Insights
What to do when your poor performer thinks they are a star
We’ve either got one in our teams right now, we’ve had one in our teams before, we are one** or we’ve been one - the poor performer who thinks they’re a star. The evidence is all around them: the declining or poor results, consistent poor feedback from multiple...
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Connection is your ticket to the dance
We live in a world where we give our babies smart phones to play with, our children devices to watch at the table when eating out and where our teens communicate in social media shorthand using touched up images to get more likes. We complain about the time we...
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Don’t argue with Dr Phil
“You can’t change what you don’t acknowledge,” says Dr Phil. And it’s hard to argue with Dr Phil. I mean, he’s Dr Phil after all!! I don’t know about you, but over 25 years working with sales people, the fastest performance improvements happen with those...
read moreWho I’ve worked with
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Ingrid