How to have a SERVICE culture

How to have a SERVICE culture

How to have a SERVICE culture How to have a SERVICE culture Culture.  You can feel it.  It’s embodied by the experience we have as employees, as clients or customers, as service providers…and it’s a tricky one to define.  But we all know when the culture is a good...
Bring service back

Bring service back

Bring service back “Are you being served?” was a sitcom in the ‘70’s.  Set in the men’s department in Grace Brothers (the Sydney version of Myer).  The entire premise was like a Carry On film, loaded with double entendres and innuendo.  Their customer catch cry was:...