Since Bunnings started to work with Ingrid in introducing a new sales programme to its commercial team, we have been consistently amazed at both her level of professionalism and insights. She actively listened to what we as the client were looking for, tailored the programme to our specific needs and delivered it in a way that kept her audience fully engaged. She was able to generate and stimulate new thinking as well as introduce fresh concepts. I could not speak highly enough of the experience we have had with Ingrid and would have no hesitation whatsoever in recommending her to any organisations looking for sales experts with a tremendous aptitude for coaching and driving performance improvements.

Ingrid has worked closely with me, my leaders and their teams (National Business Team) to transform the way we show up with our clients. Initially our focus was on shifting from being transactional to being relationship driven and then the next phase was to create a commercial sales approach. When COVID hit though, Ingrid developed and facilitated programs on Webex for our teams and leaders to help them build approaches to support the transition away from face to face customer meetings to phone and video. Through that we were able to implement our 90 day plan which enabled us to smash our revenue and new account targets. While WFH could be cited as a factor, that would mean our competitors would naturally have benefited too but they didn’t. In fact, we won greater market share because of our connected approach. We were well placed to read the room and respond as a result of the work we did with TSD.

Without doubt the most professional sales trainer I have worked with across my 30 years in FMCG sales !! Ingrid not only established an individual plan for developing my team, she makes the process of evolving sales behaviours for ALL both fun and enjoyable

Ingrid, you’ve nailed the brief! You gave the team digestible content, practical frameworks and useful tools they can draw on at different stages in the weeks/months and maybe even years ahead. I firmly believe it made the right impression and set the scene to be open in approach to the changes that surround all of us – thank you! I am really pleased to let you know that I have had specific feedback from numerous team members who each found the session ‘thought provoking’, ‘engaging’, ‘worthwhile and useful’ and ‘there was lots to go away and think about’. “Ingrid just seems to get us, she knows how we work.

I’ve known Ingrid on a personal level since a chance meeting in a Business Networking organisation we were both mentors at. So when I ended up in a Chief Sales Officer role and need some help I knew who to turn to. Ingrid developed a bespoke program for my team, focussing on my sales leaders first and then the broader sales team. She delivered this program excellently and feedback from every person involved was first class. The learnings my team achieved from the program allowed them to become better sales leaders and leaders the company to far improved sales outcomes.