PODCAST: The Art Of Backing Yourself

Listen to EP 6: The art of backing yourself | Ingrid Maynard from The Millennial Crisis in Podcasts

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Staying Hungry and Humble

There is a truth in sales that must be accepted in order to be truly successful and to ensure that success is continued.  And that is that we never pass go.  To use the Monopoly Board analogy, we may step on the destination but then we move beyond it…over and over and...

Acting As If and Imposter Syndrome

At some point in our career, each of us feels like we’re going to get the tap on the shoulder to tell us that the game is up.  They’re finally onto us…nice try but we’ll take it from here.  Imposter Syndrome.But where does Acting “As if” fit into this, and is it the...

Service is a privilege

To be of service is a privilege.   There I’ve said it.  It’s the fastest way to right size yourself, to put your ego well and truly back in its place and to live a life of legacy and purpose.  Not everyone sees it like this. Service isn’t related only to a job, a role...

2020: Hindsight or Vision?

Welcome to 2020! What a year, right?     What’s it going to bring you?  What will you bring to it? In December I wrote that with the start of a new decade, we have the opportunity to leave behind the habits, behaviours, thinking patterns, feelings, approaches...

Get Ready for the Sillier Season!

And it’s not just Xmas of course, it’s almost sales season!   With shoppers coming out in force, your team has an opportunity to smash sales and win the hearts and minds of an even bigger customer base….That is, if they’re ready and know how to make the most of this...

Power of Enthusiasm

Joy!….What is it good for….absolutely everything!  Say it again! Customer service people, sales people, leaders of people….those of us who work with others to achieve an outcome understands the power of enthusiasm. Of bringing joy to a situation. It’s infectious.It’s...

The end of a decade

As we come to the end of this decade, some say it’s a good time to farewell to the habits, practices, items, (and in some cases people), that no longer serve us so that we don’t bring them into the next decade.It requires a bit of self-reflection and decision...

From My Heart to Yours This Xmas

Any business which has person to person  interactions has an opportunity to embody the spirit of Xmas by demonstrating our willingness to serve others.  I talk about service a lot.  I am guilty of banging on about it actually.More recently I’ve been asked why the word...

Rep vs consultant

What makes a good sales rep? Is it someone who has the courage to walk into a brand new prospective business and give them the “spiel” like a door to door encyclopedia sales person?Is it someone who builds great rapport on first introduction and makes a time to have a...

When Connection goes wrong

Some people are amazing at building rapport.   They’re naturals.  Everywhere they go, they meet more people who like them and who trust them. It’s almost like they can’t help it….or can they?I recently met someone like this, who connected with me so well that I had to...