Why gratitude is fundamental to better service

We can only give away what we have. 

 

The disease of more is rife in our culture: more money, more time, more boobs, more lips, more sex, more love, more holidays, more recognition, more likes, more followers….when is what we have enough?  When do we learn to appreciate what we do have rather than constantly casting our eyes to the distant horizon, seeking for what’s beyond it?

And what does all of that have to do with service?

When we love what we do, being of service to others is easier. 

Not easy, but easier. 

I make this distinction because service is a choice we make.  Take a look around and you’ll see examples everywhere of people who are choosing not to be of service.

And to love what we do requires us to take time to pause and reflect on what we already have in our lives that we can give thanks for.  Because when we task our reticular activating systems for what we already have that’s good, it goes looking for more!  Like a heat seeking missile.  It cannot help it: that is it’s job.

I can recommend a few different ways to reinforce gratitude:

ONE: Write down every day at least 3 new things to be grateful for and add them to your ongoing list.

TWO: Text your gratitude list to a small group of friends who share theirs as well

THREE: Have a gratitude buddy you call daily to talk about that which you’re thankful for

 

It’s the action that matters.  Externalising what you recognize is important because it reinforces it and makes you consciously aware of what you have.  From there we can see our growth, be better connected to our purpose and focus on what we’re receiving from being of service, rather than focusing on what we’re giving.  It makes the decision to show up that much easier because the getting is beyond the material and that’s where fulfillment is.

Consistency and effectiveness.  My clients know I drum these home because it’s not about a once off WOW.  Nor is it about being consistently ordinary.  We need to draw from our reserves to do Service well all of the time.  It’s hard work. 

And that’s what makes it so important.

 

 

View our other posts

Consistent AND Effective

Sales teams must get into action now.    Yesterday in fact.  Waiting for the mythical “return to normal” has well and truly been debunked with further lockdowns, physical restrictions and extended travel restrictions across Australia. But it’s different now.  It...

Are You Listening?

I keep hearing 80’s band Pseudo Echo playing in my head…   ”I say, you say, weren’t you listening?  Now it’s too late, you’re not listening…”Ahh, such wisdom lads….:)   But let me return to the present day!  Once another person feels like they’re not being...

Recurring Theme

It’s fair to say that I speak with dozens of people directly and indirectly each week.   Most of these are salespeople, sales leaders, business owners and C-Level decision makers.  What concerns me is that in conversation after conversation, organisation after...

STOP IT

Everyone knows how to have a conversation, right?    Everyone knows how to create powerful, instant connection with another, right?  Everyone knows how to adjust their behaviour in order to make someone else comfortable, right?  Everyone understands the power of...

Network strength will be the key

Build your network before you need it   This has never been more relevant than it is right now. With more people facing redundancies, the market shrinking for sales people, much success for securing new work and getting in the door will come down to the strength...

Get Cut Through in a Recession

Lockdown restrictions are easing.   People are starting to return to the workplace in some states.  For many sales teams, they’re back on the road, able to see customers and prospects in person – albeit in compliance with distancing regulations. If sales teams...

Is Your Team Ready to Sell to Customers Who Don’t Want to Be Sold To?

Read the room people.    We’re back to work, but not like it was before.  It’s different.  We’re different.  We’ve all changed. COVID has taught us to think about how our actions impact on others.  So now that lockdown restrictions are starting to ease somewhat,...

Growth Happens on the Edge

Growth Happens on the Edge   I’m quoting one of the greats: my dear friend and colleague Natasha Facci here.  It’s true. Whether you’re an organization or an individual, we’re not stretched enough while everything is running smoothly.  After all, if it ain’t...

Go there first

This morning I heard a sobering statistic about the number of suicides in one weekend.  It stopped me in my tracks.  Literally took my breath away. If that stat was about COVID-19 deaths, we’d all know about it.    But it in a way, they are related.  While many...

No touching: the future of retail

Despite a spike in retail sales in March the month ended with most retailers closing their doors, stand down employees, and apply for the Jobkeeper allowance.   Unlike the supermarkets, sporting goods stores, home entertainment stores and those catering to the...